How to Collect BISP Payment Safely from HBL or Bank Alfalah 2025 – Safe Methods
The Benazir Income Support Programme (BISP) has made it easier for eligible women to receive their financial assistance through HBL and Bank Alfalah. However, many beneficiaries still face problems like fraud, deductions, and confusion during cash withdrawal. This article explains how to collect your BISP payment safely and smoothly without losing a single rupee.
By the end of this article, you’ll know the complete method to collect BISP payment from HBL or Bank Alfalah securely and how to avoid common mistakes that many beneficiaries make.
Step 1: Verify Your Eligibility First
Before visiting any bank or ATM, confirm whether your payment is issued.
- Go to the official 8171 portal (8171.bisp.gov.pk).
- Enter your CNIC number and verify your payment status.
- If your payment is ready, you will see a message showing your eligibility and amount.
Never visit the bank unless your payment status is confirmed on the official portal.
Step 2: Choose the Correct Collection Point
BISP payments are distributed through two main partner banks:
Join Our WhatsApp Channel| Bank | Serving Areas | Collection Method |
| HBL (Habib Bank Limited) | Punjab, Sindh, Balochistan | Branches, ATMs, and designated campsites |
| Bank Alfalah | Khyber Pakhtunkhwa, Gilgit Baltistan, Azad Kashmir | Branches and ATMs |
Make sure to visit the bank assigned to your region. Visiting the wrong bank may cause delays.
Step 3: Required Documents for Payment Collection
To collect your BISP payment, take the following documents:
- Original CNIC card
- BISP message received from 8171
- If collecting on behalf of another person, a valid authorization letter
Keep your documents safe and never hand them to anyone other than the bank staff.
Step 4: Collecting Payment via HBL or Bank Alfalah Branch
Here’s how to collect your cash directly from the bank counter:
- Visit the nearest HBL or Bank Alfalah BISP counter.
- Provide your CNIC to the representative.
- They will verify your data using a biometric system.
- After verification, you will receive your BISP payment in cash.
- Count your money before leaving the counter.
Always ask for the printed receipt or confirmation message after receiving your payment.
Step 5: Collecting Payment via ATM
Both HBL and Bank Alfalah ATMs support BISP cardholders for easy withdrawals:
- Visit the nearest HBL Konnect or Bank Alfalah ATM.
- Insert your BISP card or select “BISP Beneficiary” from the screen.
- Enter your CNIC number and verify through biometric (fingerprint).
- Once verified, select ‘Withdraw Cash’.
- Collect your payment and confirmation slip.
Never accept help from unknown people near the ATM. Bank officials are available to assist you if needed.
Step 6: Safety Tips During Collection
To protect yourself from fraud or deduction, follow these safety guidelines:
- Never pay any extra fee or tip to agents or shopkeepers.
- Do not share your CNIC or thumbprint with anyone other than the authorized staff.
- Always count your cash in front of the bank officer.
- Report any illegal deduction immediately to the BISP helpline (0800-26477).
Step 7: What to Do If You Face Problems
If your fingerprint does not match or the payment is delayed:
- Visit your nearest BISP Tehsil Office for assistance.
- File a complaint at the BISP helpline or through 8171 SMS service.
- In case of lost CNIC, first get it reissued from NADRA before attempting collection again.
Common Mistakes to Avoid
| Mistake | Result |
| Visiting the wrong bank | No payment issued |
| Sharing CNIC with others | Risk of fraud |
| Ignoring receipt collection | No proof of transaction |
| Paying middlemen | Loss of money |
Final Words
Collecting your BISP payment safely from HBL or Bank Alfalah is simple if you follow the verified steps and stay alert. Always use official channels, confirm your payment status before visiting the bank, and never trust anyone who demands money for help.
Following these safety tips ensures that your financial aid reaches you completely and securely — just as intended by the Benazir Income Support Programme.
FAQs
1. Can I collect my BISP payment without CNIC?
No, you must have your original CNIC for biometric verification.
2. Can I withdraw BISP cash from any HBL ATM?
Yes, you can use any HBL ATM that supports BISP beneficiaries.
3. What should I do if my biometric verification fails?
Visit your nearest BISP Tehsil Office for assistance or re-enrollment.
4. Is it safe to collect payment through shop agents?
Only collect from authorized HBL Konnect or Bank Alfalah agents with proper verification.
5. How can I check if my new payment is released?
Visit 8171.bisp.gov.pk or send your CNIC number to 8171 for instant updates.
